Terms of service

Welcome to Olera. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian. We reserve the right to refuse service to anyone for any reason at any time.

2. Product Information

We strive to display our products as accurately as possible, including descriptions, images, and pricing. However, slight variations may occur due to natural product characteristics or screen differences.

All products are subject to availability, and we reserve the right to limit or discontinue any product without prior notice.

3. Orders & Payments

All prices are listed in the applicable currency and may change without notice.
Orders are confirmed only after successful payment.
We reserve the right to cancel or refuse any order suspected of fraud or unauthorized activity.

4. Shipping & Delivery

Delivery times provided are estimates and may vary due to external factors. Olera is not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Ownership and responsibility of the product transfer to the customer upon successful delivery.

5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.
Customers must submit any complaints within 3 days of shipment arrival by emailing get.olera@gmail.com with images of the shipment attached.

Requests that do not comply with the policy may not be approved.

6. Intellectual Property

All content on this website—including text, images, logos, designs, and branding—is the property of Olera and may not be copied, reproduced, or used without prior written permission.

7. User Conduct

You agree not to use this website for any unlawful purpose or to violate any applicable laws or regulations. Any misuse of the website may result in termination of access.

8. Limitation of Liability

Olera shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Use of our products is at the customer’s own discretion and responsibility.